Warranty Registration

All of our premium electric fires benefit from either a 5-year warranty or a 10-year warranty. We employ a dedicated team of service administration and service engineers to ensure your new electric fire is kept to the highest standards in the rare event of malfunction. Any items purchased before 1st June 2022 include a 1-year manufacturer's warranty. Your warranty must be registered online within 60 days of purchase. Failure to register will void the warranty, making it ineligible for claims.